At Central and North West London NHS Foundation Trust (CNWL) we are dedicated to safeguarding and preserving your privacy when visiting our site or using our services. This privacy policy explains what happens to any personal data that you provide to us, or that we collect from you.
You may access and use this website if you agree to be legally bound by the terms set out below. If you do not agree to be legally bound by those terms please do not access and/or use www.cnwl.nhs.uk
This site is only intended for use by people who live in England.
CNWL and its partners make decisions on what data is processed and how this will be done. This role is undertaken in accordance with the General Data Protection Regularly (GDPR) and the Data Protection Act 2018.
For all requests regarding the control of your data, please contact Central and North West London NHS Foundation
Gordon Hospital
Bloomberg Street
London
SW1V 2RH
Email: heathrecords.
For concerns about how your information is being processed, contact our Data Protection Officer via cnwl.
We may make changes to this privacy policy at any time. Changes will be posted here and are effective immediately. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
This website www.
For your own personal non-commercial use you may copy, download, adapt or print off copies of the materials, information, data and other content included on www.cnwl.nhs.uk ('CNWL content'). You will need to obtain permission in writing from us before you make any other use of CNWL content.
The rights in images, trade marks, trade names, logos included on www.cnwl.nhs.uk are owned by us and/or third parties. You will need to obtain permission in writing from the owner before you may use these images, trade marks, trade names, logos in any way.
www.cnwl.nhs.uk may provide medical information for use as information or for educational purposes. We do not warrant that information we provide will meet your health or medical requirements. It is up to you to contact a health professional if you are concerned about your health.
www.cnwl.nhs.uk does not give medical advice in relation to any individual case or patient, nor does www.cnwl.nhs.uk provide medical or diagnostic services.
If you are a medical or health professional then you are encouraged to use www.cnwl.nhs.uk for general information purposes.
We collect the following information from people visiting the website:
- Site usage information, using cookies and page tagging techniques
- Personal and sensitive personal data:
If you submit an online form, the data submitted via the form is emailed securely to the service for processing. No data is stored on this website www.
The information you submit will be stored temporarily on our website server for no more than 30 days.
We may make changes to this privacy policy at any time. Changes will be posted here and are effective immediately. You should visit this page regularly so you know:
- What personal information CNWL collects
- How CNWL uses your personal information
- When (if ever) CNWL shares your personal information with someone else
This website contains links to other NHS and non-NHS websites. This privacy policy applies to CNWL only.
Following a link to another website
When you go to another website, read the privacy policy on that website if you want to know what it does with your information. CNWL doesn’t pass on any of your personal information to other websites.
Following a link to this site from another website
When you come to this site from another website, the Trust may get personal information about you from the other website. You should read the privacy policy of websites you visit that link you to this site if you want to know about this.
These policies will explain how they collect and use your personal information, and whether they pass this on to websites they link you to.
Third-party website content
We embed external content from third-party websites such as Youtube and Vimeo including cookies. This content is not published on our website. It is delivered using tools and services from third party sites that can be inserted into our site such as media players, RSS feeds and widgets. These websites may use cookies. Their content is subject to the privacy policy of the relevant third-party provider and not ours.
The law gives you a number of rights in relation to what personal information is used by CNWL and how it is used. These rights allow you to ask us to:
- provide you with a copy of the personal information that we hold about you
- correct personal information about you which you think is inaccurate
- delete personal information about you if you think we no longer should be using it
- stop using your personal information if you think it is wrong, until it is corrected
- transfer your personal information to another provider in a commonly used format
- review automated decision-making processes that have been used to make decisions about you.
The right to withdraw consent and the right to erasure may not apply due to the nature of the services being provided and our basis in law for processing this data. We will consider requests to remove personal identifying information from your record to ensure that the data we do retain is anonymised, while enabling us to meet our statutory requirements.
You have the right to lodge a complaint with a supervisory authority. For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner’s Office (ICO).
Read our Your Information Leaflet about how we share your health records
For a copy of the data we hold about you contact
Gordon Hospital
Bloomberg Street
London
SW1V 2RH
Email: heathrecords.
The Trust’s policies on Information Governance and data security are available by requesting them at freedomofinformation.
Under the Data Protection Act, CNWL must protect any information collected from you. We use leading technologies and encryption software to protect your data, and maintain strict security standards to prevent any unauthorised access to it.
How we use cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, and sometimes provide useful information to the owners of the site.
There are some cookies necessary to this site functioning, such as interacting with our accessibility toolbar. These cookies will usually remove themselves when you close your browsing session. More information can be found in the ‘Necessary cookies’ section.
We use some additional cookies, such as Google Analytics, to help us gather information and improve the website. You have the option to deny use of these cookies; more information can be found in the ‘Additional cookies’ section.
You can find more information on managing and deleting cookies on About Cookies.
Necessary cookies
The following cookies are necessary to our site functioning.
| Cookie | Purpose | Expiry |
|---|---|---|
| cookieconsent_status | Persistently records your option regarding additional cookies. | 1 year |
Necessary accessibility cookies
The following necessary cookies allow the functions among our accessibility tools to work optimally.
| Cookie | Purpose | Expiry |
|---|---|---|
| accessibility-controls | Records option regarding additional cookies. | End of browsing session |
| saveFontSize | Allows the website (CMS) to record if the user’s font size selection. | End of browsing session |
| contrast-mode | Allows the website (CMS) to record the user’s contrast mode selection. | End of browsing session |
| googtrans | Allows the language of page content to be changed and records the language selected. | End of browsing session |
Additional cookies
In order to help us to improve the content, format and structure of this website we record and analyse how visitors use the using Google Analytics.
You can read Google’s extensive information on data practices in Google Analytics.
You can opt-out of Google Analytics on our website by denying additional cookies or by using the Google Analytics Opt-out Browser Add-on.
| Cookie | Purpose | Expiry |
|---|---|---|
| _ga | Distinguishes user for Google Analytics. | 2 years |
| _gid | Distinguishes user for Google Analytics. | 1 day |
| _gat | Throttles request rate for Google Analytics. | 1 minute |
| _ga_{ID} | Persists session state for newer versions of Google Analytics. | 2 years |
| _gat_gtag_UA_{ID} | Persists session state for older versions of Google Analytics. | 1 minute |
| __utma | Distinguishes user and session for Google Analytics. | 2 years |
| __utmb | Determines new session or visit for Google Analytics. | 30 minutes |
| __utmc | Determines new session or visit for Google Analytics. | End of browsing session |
| __utmz | Stores traffic source for Google Analytics. | 6 months |
Captcha cookies
We use Google reCAPTCHA in order to verify whether or not you are a human when submitting data to the website. Most of the time, this will only be present on pages containing forms.
| Cookie | Source | Path | Purpose | Expiry |
|---|---|---|---|---|
|
_GRECAPTCHA |
/recaptcha |
Provides risk analysis to Google spam protection. | 6 months |